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Salon Owners

Create Your Best Salon Experience

In no other business is the client experience more personal than in the salon industry. Knowing how your clients feel about their entire experience, before, during, and after their visit is critical to salon success. Yet many business owners believe that conducting research and implementing reputation management practices is too time-consuming. After all, it’s all they can do to manage their day-to-day operations.

Get Return on Your Investment Quickly

Salon Voices offers the salon industry a revolutionary program that will cause a significant shift in salon management, without requiring a significant investment of time and money. And, because Salon Voices minimizes your investment, you immediately increase your potential ROI.

  • Get national, regional and local brand visibility
  • Extend your marketing reach and gain new clients
  • Access salon management and marketing tools
  • Solidify client loyalty and increase customer retention
  • Build customer relationships by interacting with them more regularly

Conduct Research

One of the most important things you can do to grow your business is to solicit feedback from your clients. If you’re like many salon owners, your understanding comes from general impressions of their experiences while they are in your salon. But how do you really know how satisfied they are?

Use the Salon Voices Survey Software to get a clear reading of customer satisfaction. When you hear directly from them in a more consistent, comprehensive way, you get a true picture of how your salon is perceived. Use the feedback to improve salon management and marketing for the ultimate customer experience.

Manage Your Reputation

While reputation is everything for all businesses, it’s especially important to the salon industry. Clients are walking billboards for their salon. They’ll be vocal, recommending your salon or a stylist when they are happy, or telling their friends when they’ve had a less than pleasing experience. It’s best to know how they really feel about your salon.

With comprehensive customer satisfaction data, you can proactively manage your reputation and improve your business.

  • Clear up misperceptions and misunderstandings
  • Answer unique concerns held by a particular client
  • Know how you measure up to competitors using the Crown Rating System

Salon Voices is designed to help salons be successful businesses through an easy-to-use program that helps you manage your reputation, build relationships with your clients, manage your business, and gain valuable brand awareness.

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Salons can create their best salon experience for their clients. With SalonVoices, salons have what they need to build their businesses. They can survey customers to improve their services. They gain access to resources to help them create the business they've dreamed of. Salon owners are personally invested in their businesses and creating the best experience for the clients. SalonVoices understands this and is as equally invested in providing the tools and resources they need to stay competitive.

The two best indicators for future salon success are...

What Are People Saying About Your Salon?

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